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Conducting Workplace Investigations and Alternative Conflict Resolution Methods
Wednesday, 19 February 2025
09:15 - 13:30 (4 hrs)
Online
2 Half Days - 19th & 20th February
Legal Island’s best-selling Conducting Workplace Investigations and Alternative Conflict Resolution Methods course will equip you with the knowledge, skills and confidence to guide employees through the most suitable conflict resolution methods, including how to participate in investigations sensibly, fairly, and effectively in keeping with the legal and procedural.
Workplace investigations
Event details
About the event?
We take huge pride in educating HR Compliance all over Northern Ireland and the Republic of Ireland. Check our some of our key stats below:
19th February 2 Half Days - 19th & 20th February
Online Zoom
€395.00 + VAT
Overview

When does a complaint warrant an investigation? When would it be better to use mediation techniques to resolve the complaint? Does the allegation fall within the legal definitions of inappropriate behaviour or other forms of gross misconduct? Do you know which of the various Codes of Practice or laws to follow when conducting a remote investigation including the new Revised WRC Code of Practice issued a few weeks ago? Do you have a ‘best practice’ process for applying other methods of resolution before proceeding to a formal investigation?

These and many more questions will arise throughout what can be a convoluted and frustrating process, especially with many investigations now taking place remotely via Zoom or MS Teams.

What are the Learning Outcomes?

  • Identify what issues warrant a formal investigation and what complaints/issues might best be resolved through informal resolution or mediation.
  • Understand what is meant by ‘inappropriate behaviours' at work, and how to identify whether these behaviours constitute bullying or harassment.
  • Describe the key concepts of how to manage a remote mediation, including how to reach an agreement to mediate, how to manage the process and how to follow up afterwards.
  • Be able to conduct a formal investigation remotely from start to finish– procedure, questioning, note-taking, witnesses, and report.
  • Practical samples to take away with you.

Who should attend?

This event is ideally suited to employers, senior managers, investigation officers and HR professionals.
Pricing
Virtual
€395.00 +VAT